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Customisation

Your club, your rules

Fully configurable padel management software that adapts to YOUR way of running things, not the other way round. Your rates, your booking windows, your quotas, your subscriber perks and your brand apply on their own — on the right slot, for the right player, on the right court. With no bespoke development.

A rate grid in the SportFinder back office: price rules ranked by priority, with conditions on member group, subscription held, sport and time slot
The principle

One logic, everywhere

Where many systems impose their rules on you, SportFinder adapts to yours — and always in the same way. You learn once how to set the price, the booking window, the refund or the access, and you reuse that same reflex everywhere, instead of facing a hundred different screens.

The practical result: your rules run on their own. A subscriber gets their rate without anyone having to think about it, a visitor sees the booking window that applies to them, an outdoor slot switches to the evening rate at the right moment. And a group rule applies as soon as a member it covers is playing in the match — not only when they are the one who booked.

In practice, at your club

Examples, not a list of options

Six ways to fit your club — and each one is set without calling us every season.

Your subscribers pay less, your guests the right price

Tuesday evening can cost your members less and guests more, automatically, without ever touching the price shown to everyone else. The rate depends on the member group and the time.

Your members book earlier than visitors

Open bookings fourteen days ahead for your subscribers, seven for visitors, ten on a premium court — one rule, several behaviours. It is a real retention lever for your subscribers.

The “unlimited” subscriber switches to the right price on their own

While they still have quota left, they play for free; once the quota is used up, they move to the reduced rate, and guests pay the full rate. The software reads the remaining quota at the moment of calculation, with no intervention.

Your outdoor courts switch to the evening rate at the right moment

The switch follows the actual sunset, calculated every day from the club’s address, with a margin you set — and it handles the clocks changing. The same data drives your lighting.

A slot straddling the evening is billed exactly

A game that starts in daylight and ends after dark is split automatically: each portion takes its own rate. The same mechanism handles school holidays — you declare your region, and the “holidays” rate applies on the right dates.

The court price is shared between the players present

In doubles the court is split four ways, in singles two ways, through a formula you write. And the places in a match that is not yet full are billed at the guest rate until a member has joined — billing follows what is actually happening on court.

Scheduled in advance

On 1 January, you have nothing to do

  • Bank holidays and school holidays are already in the software: you declare your country and your region, and the dates follow — year after year, with nothing to re-enter.
  • Forcing the full rate on a bank holiday, running an offer during the holidays: a box to tick on the rate line, not a calendar to remember.
  • A reduced rate for juniors at the last minute? A rule on the time left before the match, set once — the price adjusts on its own as the slot approaches.
  • Next season’s rates are prepared over the summer: each rate carries its own dates, and the switch happens on its own when the day comes.
Bank holidays detected automatically in SportFinder for Belgium, listed up to the following year
Your country’s bank holidays, detected up to the following year.
School holidays for the declared region in SportFinder, dated by year, with the current period marked active
Your region’s school holidays — the current period is marked active, and the rate follows.
Granularity

A rule that applies exactly where you want it

Every setting can be conditioned on several criteria at once. It is not a configuration burden: it is a reserve of made-to-measure options, from which you take only what your club needs.

  • By centre, by sport, by court — down to the individual court, badminton as well as padel.
  • By member group — subscribers, juniors, committee: each with its own rule.
  • By time slot and by date — off-peak, peak hours, season, event.
  • By subscription or card held — the benefit follows what the player owns.
  • By a logical expression you put together — and you can put a one-off exception (a promotion) ahead of the general rule, without breaking anything.
Preconfigured, not to configure

Depth without the complexity

  • A new club works without setting anything: the defaults are sensible, and bookings, split payment and refunds up to twenty-four hours are already in place.
  • We set the essentials together during onboarding: your actual opening hours, your base rate, your peak hours. Three fields to get started.
  • You then adjust things yourself from the back office, at your own pace — and we fine-tune the configuration with you as your club changes: support is part of the service, not an option.
  • The software keeps an eye on your configuration and flags an inconsistent setting before it gets in a player’s way.
A club’s dashboard in SportFinder: sunrise and sunset times, and the configuration panel flagging a setting to check
Clubs and their rules

The same engine, from the simplest to the finest

Three customers, three ways of using it — it is the same software adapting, not three different products.

Ciney Padel Club — simplicity by choice

Three padel courts, a single payment by the organiser rather than a split payment, no deposit, no quota. Proof that “configurable” does not mean “complicated”: this club chose the simplest setup, and it runs.

Centre Adeps La Mosane — one global safeguard

Padel and tennis on four courts, with a single cross-cutting rule: no more than seven bookings in progress at a time, across all sports and courts. One quota, set once, that protects the schedule.

Centre sportif du Bertransart — finely made to measure

Five sports, sixteen courts: a five-day booking window on just two courts, free refunds extended to forty-eight hours, a quota that applies only to tennis and only with the subscription. Three exceptions, each one targeted.

Customisation is part of our padel club management software — it is not an extra module to plug in.

What it changes

Fitting your club means filling your courts

These settings are not there for the pleasure of configuring. A wider booking window keeps your subscribers loyal; an off-peak rate brings people onto the slots that used to stay empty; a well-placed quota protects your schedule from abuse. Customisation is not an end in itself — it is what makes the software work for your occupancy.

By how much, exactly? We would rather answer that with your own figures. Our prices are published, so the question of cost is settled; the question of revenue is worked out in the demo. And if we take it seriously, it is because our model puts us on the same side as you — we only earn when your courts fill up.

Two concrete places where this applies: filling quiet slots with open matches, and payments — split, deposits, wallet — where every rule can also be set your way.

Frequently asked questions

Customise without getting lost

Is all this complicated to set up?

No, because you are not starting from a blank page. Your club arrives preconfigured with sensible default settings — a new club works without touching anything. During onboarding, we set your actual opening hours, your base rate and your peak hours together, then you move away from the defaults only where your club needs to. The software even checks that your settings are consistent and flags an inconsistent configuration before it gets in a player’s way.

Can I change my rules myself after launch?

Yes. Most things can be managed on your own from the back office: durations, booking windows, rate grids, quotas, refunds, products, TV screens, roles. A few sensitive settings (payment and access integrations, in particular) are still configured for you by our team — but your day-to-day management rules belong to you.

How far does price customisation go?

The price is not a simple field: it is a series of rules checked in order, and the first one that matches wins. A rate can depend on the time, the court, the member group, the subscription held, the remaining quota, the number of players, a bank holiday or the school holidays — right up to a formula you write yourself. We show you yours in the demo, on your data.

Can I have different rules for different courts?

Yes. Most settings can be filtered by court, down to the individual court. The same club can, for example, open bookings five days ahead on two courts and ten days ahead on the others — which is exactly what the Centre sportif du Bertransart does, also applying free refunds extended to forty-eight hours across the whole club.

Can I use my own brand and colours?

Your logo, your cover photo and your TV screens in your colours, yes: four standby designs and eight types of slide (availability, bookings, tournaments, sponsors…). Your confirmation emails go out from your address, and even from your own sending server if you wish, with no “sent via SportFinder” mention.

Does every staff member see everything?

No. You create your own roles and tick, from 25 permissions, what each person can see and do. Some can be narrowed further: a coach can be limited to acting on their own bookings only, or only on upcoming slots.

Show us your rules, we configure them live

Bring your rate grid, your subscriptions, your court exceptions. We set up your club before your eyes during the demo.