Frequently asked questions Memberships, recurring bookings and quotas
“Membership” or “recurring booking”: which do I need?
If your regulars want the same court at the same time every week, that is a recurring booking: a series of bookings set up from the calendar. If you want to sell a member status — reduced rates, booking priority, quotas — that is a membership. SportFinder handles both, and many clubs combine them: a recurring booking for the slot, a membership for the benefits.
Do all my members need a SportFinder account?
No. A single player books and names their partners: each person’s membership applies automatically, account or not. A membership taken out at the club desk counts just as much as one bought online — handy for regulars who do not want an app.
What happens when a member reaches their quota?
You decide. Either the booking is blocked until the next window, or it switches to a fallback rate you set: the member keeps playing, paying their share. And the quota can be relaxed at the last minute, so that a court that is still free does not stay that way.
Does a lesson or a camp use up the quota?
No. The quota only counts court hire: a member who takes a lesson or signs up for a camp does not see their included bookings shrink as a result.
How do I stop a membership being lent or shared?
Three safeguards, to be balanced to suit your club: named bookings (each place is tied to an identified player), the confirmation mode — instant or player by player — and the virtual membership card with photo, which makes an identity check on court immediate.
Memberships are part of our padel club management software, alongside online booking and payments & point of sale. Sales and renewals can be followed in your statistics, and every rule — window, quota, confirmation — is set club by club. Your club is also visible in the SportFinder directory.